Good to know
Questions, answered plainly
Care, restocking, and packaging, gathered in one place so you can decide with confidence.
Caring for your toy
Spot-clean gently with a damp cloth and mild soap, then air dry away from direct heat. Avoid soaking the stuffing and keep stitched features out of harsh scrubbing.
Restocks and availability
Each animal is made in small batches, so stock changes as pieces are finished. Availability is listed on every product page, and new work is shown when it is ready to ship.
Packaging and gifting
Orders ship in simple, protective packaging. Let us know in your order notes if the toy is a gift, and we will do our best to accommodate the request.
Have a question about a specific order or a unique request? Send us an email and we will reply with the details you need.